Most of our suppliers offer FREE shipping Australia-wide, however some may charge a small shipping fee for certain heavier items or orders. If a product is delivered FREE this is clearly displayed on each product page, otherwise the shipping cost is displayed at checkout. Some suppliers also offer other shipping options, such as courier, with an associated cost.
We want each order to reach you as quickly as possible. Delivery time may vary due to supplier location. Most of our suppliers are located in Australia hence you can enjoy a quicker delivery time. Remember, each individual order arrives on your doorstep directly from the supplier you purchased it from, so delivery times may vary.
If you’re not 100% satisfied with the items you purchased, we offer a full refund of the goods purchased, store credit or exchange. Please contact us via the contact page for a returns form.
PLEASE NOTE: no exchanges or returns are offered for sale items.
We reserve the right to refuse a returned items if the items do not comply to our returns policy. Refused items will be posted back to you and additional postage will be charged. We accept no responsibility for returns that are sent by non-traceable postage methods and are not received. Unfortunately without the items we cannot issue an exchange or refund. We strongly suggest you send your returns using a traceable method.